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Old 08-09-2005, 12:30 PM
JTrout JTrout is offline
Senior Member
Join Date: Jul 2003
Posts: 471
Default Re: TotalBet and UKBetting have took money from my Account

The phone# I was given to call (for U.S. residents):

I did receive a reply today from Darren:

Dear xxx,

On May 31st 2005 we announced a range of new Casino incentives and as a
result we reset our bonus systems on July 31st to remove any
residual unused casino credits. These will have been previously shown as
non-withdrawable casino credits.

An email was sent to all customers on 26th July warning customers of this change,
and the likelihood that non-withdrawable balances could be affected.

I have asked our Finance dept to confirm that the adjs were correct and will get back to you shortly.

Best regards,

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