Re: December VIP offers
"This [VIP] program, as viewed from a player's perspective, is very poorly run -- labor intensive without the cooresponding benefits one would expect for the business by investing all this labor, and communicated in a way that is confusing at best and outright contradictory at less than worst."
agreed about labor intensive. it's one thing if the vip labor were the $0.10/hr drones from india. it's another when they are from England $$$.
(yes i asked... the VIP person i talked to said she's located in England)
in this day and age of computers and actuary programs, i am surprised a billion dollar company is doing stuff by trial and error.
create a simple model (hire a math professor from Oxford), plug in some #'s (weekly offers), and adjust. then try to extrapolate that data into monthly offers.
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