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I choose to judge them on what they put forward for me to see.

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Which is perfectly reasonable, but you have to understand that they are making the decisions based on what they see.

They do not care about high volume players for the exact reason mentioned above--high volume players take money out of their little economy. Low volume recreational players just shuffle it around and every time they do Party gets a cut.

And Party didn't get to be number 1 by offering bonuses, they got to be number 1 by having the most advertising on TV during the televised poker boom.

Make no mistake, Party isn't in it for the long haul. Three months might be a little quick for them to get knocked out of the top spot but sometime within the next year or three it's going to happen.

It's really simple, if your business plan is built for the long term you don't build it on crappy software and monumentally crappy customer service.