[Blarg]

This kid sounds like a dick. What you should do is have your girlfriend call you on the phone when some other clerk besides him is there. It's bound to happen sooner or later. Or try another store.

I'd also write the company an e-mail as a copy of a snail mail. I used to write complaint letters for a lawyer I worked for all the time. This guy was really a crackpot without usually a legit issue, but he got tons of offers back for free merchandise, a free meal at a restaurant, etc. He did it via snail mail, though.

Anyway, you might well get some real consideration back, if not something out right free. And someone who will steer you to, at the least, a store that will guaranteed give you money without crap. Plus you might get the clerk's ass, and more importantly his manager's ass, the scalding it deserves.

Seriously, I've seen this stuff work PLENTY of times. It mostly depends on whether you have any initiative.