Re: Reading too much into the 10% = 70% if income
It depends on how they define customer. So you are rigth that it is hard to interpret that number. There are lots of play money accounts and dormant accounts.
I don't think the 10% would include just multitablers. It would include a lot of people who just play often. But the multitablers still would contribute a disproportionate percentage of that rake.
The fact is that none of us really know the specifics. From my experience in business, my impression is that most companies get the majority of their revenue from a small percentage of customers.
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