I applaud your actions. I wish more would respond like you did.


I play in a small town. I make a point of telling the operator when I cash out if I leaving because of poor behavior at the table. Three months ago I switched rooms because my complaints went unheeded at my regular room. Its funny because the room I went to I was boycotting because of high rake. They had lowered it but it took poor management in the other room for me to give this room another try. Once you lose a customer its very difficult to get them back.