[JTrout]

The phone# I was given to call (for U.S. residents):
011-44-207-921-9188

I did receive a reply today from Darren:
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Dear xxx,

On May 31st 2005 we announced a range of new Casino incentives and as a
result we reset our bonus systems on July 31st to remove any
residual unused casino credits. These will have been previously shown as
non-withdrawable casino credits.

An email was sent to all customers on 26th July warning customers of this change,
and the likelihood that non-withdrawable balances could be affected.

I have asked our Finance dept to confirm that the adjs were correct and will get back to you shortly.

Best regards,

Darren
totalbet
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