My accounts at UKBetting and TotalBet each show 3 transactions on 08/02/05 for 25 GBP each.
The transactions are coded ADJ (adjustments).
I contacted a rep at TotalBet.
He said there had been complaints from poker players that the bonuses showed up in the cashier, but weren't withdrawable, so they removed them!
I tried to explain that this wasn't pending bonuses removed but cash that I had deposited.
He then said that one of the bonuses was from September.
I e-mailed support for answers, and am waiting for a response.
I have only one account at each of these sites. I played them every month last year.
But I've only played UKBetting Jun, July, August of this year-with one deposit of 200 GBP and no withdrawels.
I deposited in TotalBet on July 22 (300 GBP) and played off the bonus in July and August.
And I'm short 150 GBP (or app. $267)!
Has anyone had this happen to them?
Are they recaiming past bonuses earned?
[img]/images/graemlins/mad.gif[/img] [img]/images/graemlins/mad.gif[/img] [img]/images/graemlins/mad.gif[/img]
the rep gave me these e-mail addys:
casinomanager@ukbetting.com and
casinocontroller@totalbet.com
the totalbet addy was returned as unknown.
I then sent e-mail to:
totalbet@ecashdirect.co.uk
If anyone has better e-mail addys, let me know. Thanks.