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Old 08-03-2005, 10:35 PM
groo groo is offline
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Join Date: Dec 2004
Posts: 163
Default Re: Ukbetting poker promotion reversals

OK.....I think I finally got a straight answer from Ecash on this. UK and Total sent out e-mails last week telling people that they would be taking casino bonus money out of their accounts if they were not using it. Just a tidy up the books type of thing.

I recieved this e-mail but didn't pay any attention because I had not knowingly recieved any of these bonuses for many months. I say knowingly, because as you all know, when you look at your cashier page on these sites, you have a balance and a withdrawal limit and any pending bonuses show up in the balance. This, of course makes your balance higher than your withdrawal limit, and creates much confusion amongst 1st time whores. Well, I had not been credited any pending bonuses beyond my poker bonus for many months. Back to the story, Ecash realizes that with the number of accounts they have "reversed these casino bonuses" from, that they have actually taken money from the wrong place......in this case from the withdrawable funds in some accts.

If this has happened to you, you need to call them and they need to investigate your claim and hopefully restore your money. I'll let you know how this works out.
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