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Old 09-26-2005, 09:56 PM
jmillerdls jmillerdls is offline
Senior Member
 
Join Date: Jul 2005
Posts: 139
Default Re: betholdem sucks at accounting...

Interesting, I had a very bad situation with them as well. I deposited for the sign-up bonus, and played the required hands (as it shows on the front page of their software), i emailed them for the bonus and they told me that I hadn't played enough hands.
I refused to play more hands, and just kept emailing them, until over 24 hours later they acknowledged I had enough hands for the bonus (the same amount I had played when I first requested the bonus).
They never credit me with the bonus, so I request it from live support (through the sportsbook webpage). They notice the error, and credit me the bonus (this is after 3 days of emails with them claiming I had got the bonus, even though it was never credited).
When I try and cashout, they claim that I had been given the bonus twice, and remove the bonus amount from my account. I basically lose it at this point.
I finally did get the bonus after around 30 emails to them. Took over a week from the time I completed the bonus to the time I got this straightened out and cashed out.
Would never play there again, and would advise anyone else to skip this one..plenty of others.
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