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1. imo, software is awesome and they have fixed the speed issue.

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Speed seems a tiny bit better - tables still disappear at random, though. (Either that or there are actually only two 1/2 LHE tables open right now.) And HHs still arrive unpredictably.

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2. imo, support is second to none. right up there with stars

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Their reply to an e-mail titled "Hand Histories Broken?" was about how to qualify for another million-dollar freeroll.

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3. i have not had a cashout take more than 24 hours in 2 years. usually done in less than 12 hours.

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Linky for you