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Old 11-08-2005, 06:47 PM
TommyTutone TommyTutone is offline
Junior Member
 
Join Date: Oct 2003
Posts: 8
Default Party Poker points gone and my reply

If anyone cares, I just got this e-mail and my reply is posted above. Long story short, my wife and I both had accounts at Party using the same Neteller account. She stopped playing and I could no longer fund my account after their policy change.
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To whom it may concern,

Per the mail below, please close the accounts of both xxxxxxxxx and xxxxxxxxxx immediately. At one point, my wife and I played at your site, using our join Neteller account. For whatever reason, your policy no longer allowed us to do this and you prevented me (xxxxx) from using the Neteller account to fund our Party gaming. Because my wife, xxxxx (whose account is xxxxx), has moved on from poker, that leaves me no viable way of playing at your site. This, combined with the voiding of my points below, leaves us no choice but to continue play at Empire Poker instead.

Thank you for your prompt attention,
xxxxxxxxxxxxxx

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Dear xxxx,
Our records show that your Party Points account has been inactive for more than 30 days.
The 1758 Party Points in your account expired at 23:59 hrs on 06-NOV-2005. The balance of your current Party Points account is: 0 Points. In future, should you wish to save your points, all you have to do is log in and play at a Real Money table within 30 days of your last Real Money game. NB: You must play at a Real Money table to accrue and save Party Points. Logging in alone will not prevent your Party Points from expiring. Your Party Points will expire only if you accumulate zero Party Points for a period of 30 days. See Terms and Conditions: https://secure.partypoker.com/my_acc...onditions.html So, don't lose out - keep your account active*. You'll keep the Party Points you play so hard to earn - and you'll have fun re-discovering the excitement on PartyPoker.com! See you at the tables. Sincerely, The PartyPoker.com Team * - active is defined as earning at least one Regular Player's Club Party Point every 30 days. Standard emailer Ts&Cs

If you have any questions or concerns, please do not hesitate to contact us. Our Customer Care Department is open 24/7 and we look forward to serving you.

Sincerely Yours,
Lucy Jones
Customer Care Manager
Party Poker
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