Re: Big Tunica Change
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I went there one off day for the Friday 7pm.
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THe Fri 7pm at the Grand was my baby, they coldn't wait to change it. That was not a one person job, it is an entire attitude. Even when Dale was still there and gave me a free hand with Fri night I had no fewer than 5 dealers a night want to know why we didn't shorten the levels or give them fewer chips to get it over with faster. At the time the Grand employed mostly dealers that fealt the players existed for them to make money rather than understanding they had a job only because players would come to their room.
To be fair to Karen, the real wrecking came from Herb Gee who hired her when therr were applicants that actually were familiar with poker. Herb had already set the downward spiral in place which is why Dale left; in Karen he was able to find someone that was happy to have a job even if it was at a crappy poker room.
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