Re: UKB/TB money-taking still unresolved. Please respond.
I got hosed on this too. The email that went out prior to August 1st saying casino bonuses would be taken away did not imply that we would have to worry about uncleared bonuses that we went bust on. I lost around 150 pounds on my own funds from this mess. Obviously, If I would have known they were going to take funds from own balance, I would have withdrawn. The thing that we have going against us is that we are dealing with one of the top 5 worst customer service departments in the history of mankind.
Anyway, I sure hope we get our money back--I just bought a house and I can buy a lawnmower with that money.
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