Took what 90 minutes tops after I e-mailed both jane@xxx and
info@pokernow.com I think less then a hour after e-mailing
info@pokernow.com got this and the $$ is in my account...
"Dear XXXXXXXX,
Thank you for contacting us.
A bonus amount of $100 has been added to your bonus account. You are
required to play 800 raked hands before 20-NOV-2004 01:08, as per the
release restriction and the amount will be credited to your real money
account. You can always check the status of your bonus and how many raked
hands you have played, just by clicking on the "Cashier" option on our
Lobby, and then clicking on "Bonus Account".
A raked hand is any hand in which a rake (house drop) is taken out of
the pot. To accumulate raked hands you need to participate in hands (any
game, any limit) where a rake is collected. Hands played at tournaments
are not counted towards the raked hands count since rake is not
collected in tournaments.
Please do not hesitate to contact our Customer Care Department at any
time. We are here 24/7 to assist you via email.
Have a great time ahead!
Regards,
Shilpa G.
Poker Customer Care
"