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Well, to be fair, Mike just got back from a nice cruise, so I'm sure he's all stressed out and grumpy, which may explain his behaviour!!



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From the tone of some of the replies this funkymunky sounds like she works for PSO. If so I really like the sarcasm in a series of posts in a public forum about your bad service, I am sure your company will go far.

Customer service companies live and die on their service. I have no knowledge of PSO prior to this thread really but I do know now that I would do no business with them.

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lol, nice try, Sherlock! The comment you quoted was meant to be sarcasm. Why would a guy, fresh off a holiday cruise (which I assume was tropical), have cause to be stressed out and grumpy?! (incidently, that's what the smilie was for)

I cannot believe you took that comment as defending Mike. Do you read the poker tables as expertly?

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And, no, I don't work for PSO. I have done a couple of the promos there. And, now that you mention it - I had a promo denied by Pacific (I had apparently been tracked to another affiliate, I assume by a cookie). I asked if there was anything PSO could do - there wasn't, they could not receive credit from Pacific at that point. No biggie, and I didn't throw a hissy fit over it. I do notice, that PSO has since dropped Pacific from their selection of rooms.