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Is this a way for businesses to treat their customers in a public forum. I don't think it is.

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Yeah, I'm getting the sense you feel you have been mistreated for making an error.

FWIW, this is from the sign up instructions, as posted earlier, since we're quoting...

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**** PLEASE READ ALL THE INFORMATION ON THIS PAGE BEFORE YOU START AN UPGRADED PROMO. ASK QUESTIONS BEFORE YOU DO ANYTHING IF YOU HAVE THEM. WE CANNOT CHANGE THINGS AFTER THE FACT ****

We will not add promo codes to any promotions where you forgot to enter the code or mistyped the code. It is your responsibility to enter the code at the time you fill out the form.

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