meatkeg,
If you are going to post about our poor customer service it would be nice to include the whole thead which can be found below....
http://www.pokersourceonline.com/for...ic.php?t=18901
You should also include the link to the promo code instructions which can be found here...
http://www.pokersourceonline.com/for...ic.php?t=18233
On this page you will find the text " We will not add promo codes to any promotions where you forgot to enter the code or mistyped the code." It has been PSO's policy from day one not to update a code after the fact for any reason. That is the only way to be fair to everyone.