[MicroBob]

over 24 hours since I sent my e-mail and no response from them.

While this isn't unexpected from Party because they are typically slow to respond I do believe it is indicative of the kind of service we are receiving even though the responses are supposed to come faster for VIP-customers.
I am coming to them with a legitimate complaint that they are not paying me the amount I am due....and they are being quite lax in getting around to address my legitimate concerns.

I know that baronzeus had success when he reached them by phone....but my e-mail has already been sent and I don't think that it's that unreasonable for them to be able to respond to it in a timely manner.