[Victor]

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i like everything till this part:

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I will never share it [PM'd feedback]with the coach.

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if there's a way to get around the privacy issue, i think a coach would become better via the feedback. you should ask the student if its ok to send feedback to the coach for "quality control purposes"

Barron

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i agree with this. to eliminate animosity you could simply withhold the identity of the student.