[MadMat]

[ QUOTE ]
I also phoned their customer service and could barely understand their thick UK accent.

[/ QUOTE ]

So you phoned and spoke in English to someone in England, maybe it's not them that has the thick accent ????
[img]/images/graemlins/grin.gif[/img] [img]/images/graemlins/grin.gif[/img] [img]/images/graemlins/grin.gif[/img]