I just thought I'd chime in on my experience with this site. They called me today with the standard greeting and simple security check questions and then informed me that my reload bonus had already been credited. This was a big surprise to me as I hadn't emailed them yes and I didn't even think I'd played enough hands yet as my current total for the month is 600 raked hands BUT I didn't deposit and sign up for the reload bonus until I already had about 250 raked hands. Thanks for the great CS.