[Uncle Wiggly]

Was halfway through a $15+1 turbo on Stars the other night when the power went out in my neighborhood for 90 minutes.
When it came back on, I emailed PokerStars support and asked if they would consider a refund of my entry fee.
Lo and behold, they did, and right away, even though I know they didn't have to.
That is above-and-beyond customer service, IMHO.
Just sharing.

Uncle Wiggly