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Old 11-17-2005, 02:30 PM
phish phish is offline
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Join Date: Sep 2003
Posts: 47
Default Re: Cashing out of Golden Palace

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I'm just cashing out my account on Golden Palace and they're proceedures are a little confusing. Firstly I tried to withdraw the whole account and I go a message saying they couldn't clear the funds untill i sent them details to prove I was over 18. The transfer was cancelled and the funds remained. However I ran the same withdrawal again and got no message and the funds have been moved into withdrawal pending.

Does anyone have any experience of cash outs from this site?

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1. Scan your driver's license, bank statement and utility bill and make a PDF file.

2. Send the file to security@goldenpalace.com

3. Wait a few hours.

4. Call 1-888-217-5648. Talk to a rep and verify that the security dept has received the PDF file. Ask them to send a confirmation email to you.

5. Check your email, including your junk mail. Your PDF file will either be rejected (something is unclear/missing....) or approved.

6. Once you receive the approval email from their security dept you are all set.

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I can never understand why so many people are willing to jump thru such hoops to play at all these small rinky-dink sites that put all these barriers in place cause they don't want you to cash out. Just stick to the big ones.
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