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I'm just cashing out my account on Golden Palace and they're proceedures are a little confusing. Firstly I tried to withdraw the whole account and I go a message saying they couldn't clear the funds untill i sent them details to prove I was over 18. The transfer was cancelled and the funds remained. However I ran the same withdrawal again and got no message and the funds have been moved into withdrawal pending.
Does anyone have any experience of cash outs from this site?
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1. Scan your driver's license, bank statement and utility bill and make a PDF file.
2. Send the file to
security@goldenpalace.com
3. Wait a few hours.
4. Call 1-888-217-5648. Talk to a rep and verify that the security dept has received the PDF file. Ask them to send a confirmation email to you.
5. Check your email, including your junk mail. Your PDF file will either be rejected (something is unclear/missing....) or approved.
6. Once you receive the approval email from their security dept you are all set.