[bluffski]

Looks like they werent receiving emails from my yahoo email account dont know why but i tried from my isp and received fast response. Here is what it said.
Thank you for contacting customer support.

Many apologizes but we have no record of receiving your other emails.

I can confirm that you are entitle to receive another $300 for our raked hands promotion and we will rectify your payment as soon as possible.

If you have any more concerns or suggestions please feel free to contact us.

Best regards,

Samantha
Empire Poker
VIP Players Club
Customer Support Team

This was approx 40mins ago money not there yet but im sure after this it will be.