[MicroBob]

[ QUOTE ]
I've gone over my Raked Hand goal (guy on the phone originally told me to call if i'm going to hit my goal so we can renegotiate).
So I tell party this and they said that what I discussed was allready locked in, there is no renegotiation.

[/ QUOTE ]


This is freaking awful.
you should try contacting them again about it (either via phone or e-mail).
I've specifically been told that it will be re-adjusted if I feel I am going to go over or under my goal....and lots of other people have been told the same.


As per usual at Party...you have to keep trying until you get someone who actually knows what they are talking about.
Obviously you weren't so frotunate on your first attempt.


How can they screw this stuff up so freaking badly for so many of their VIP customers?
It's really quite impressive.


Can Pokerstars please hurry-up and put together and worthwhile VIP-club?
If Party doesn't get their act together on this then they will be losing a lot more customers.

I'm hanging in there for now in spite of the frustrations and various errors they have made.
but if it continues then sooner or later it will become obvious that I should just give up and play on party and play elsewhere.