Re: Is this kind of treatment from PartyPoker Support normal and accepted
Posting here is not going to get Party's attention. If you really want to get your money you will have to keep calling them. The magic words, after carefully explaining the problem to each person you talk to, are "i'm not satisfied with your response, please put me through to your supervisor".
& while you're waiting on hold you can contemplate the advantages of a business model that supplies such bad customer support that people give up, rather than try to get the money they're entitled to.
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