The last reply I got from them, on Friday at 23:00, said:

"Thank you for contacting us.

We apologize for the earlier reply. Due to some technical difficulties
the $20,000 free roll tournament with the tournament id 504005 was
cancelled.

The refunds for the said tournament are in process and will be done
with in the next 24 hours.

We appreciate your co-operation and patience in this regard."

I shall throw a fit if they attempt not to pay anyone for this. I was quite irritated when it was cancelled, as I was doing well and had double the average chip stack.