Re: Pacific Poker increased the rake to $5.
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they boast about how their Support Staff are there for you 24 hours per day. They might well be there, but they don't answer your e-mails for at least a day or two, in my experience
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When I read critical posts of sites here I often send e-mails to their Support Departments to see if they wish to comment.
For interest, I sent a copy of my post above to Pacific immediately after I wrote it.
Their reply was:
"Dear Chuck,
Thank you for choosing Pacific Poker.
Chuck, I have forwarded your e-mail to our Forum Department for thier attention.
You should expect a response in the next 48/72 hours.
Chuck, thank you for being our member and for the confidence you have placed in us. Please contact us whenever we can be of further service.
Kind regards,
Member Support Representative
Pacific Poker"
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