Re: Paradise Poker --worst site ever.
Some of the worst customer service I've ever experienced, at any type of business:
They let me do two sub-$50 cashouts. Then I found my cashier locked. Asked why. They said it's because I did sub-$50 cashouts. I asked them to re-enable the cashier. They said "only if you promise not to do sub-$50 cashouts." I did. They didn't re-enable it. I asked why. They said I needed to promise not to do sub-$50 cashouts (again). I declined to humiliate myself for them again and asked that my case be bumped up to a supervisor. The supervisor emailed me saying "I agree with the CS representative." Apparently she skipped the part of CS 101 where they explain that you greet customers with "how may I help you?"
I don't play there any more because I can't deposit. And because I'm furious with them.
They apparently think of customers as children or nuisances or people who can be repeatedly humiliated for their entertainment, rather than... customers.
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