Just one small point from your post.
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As the dealer is pulling the river card, he announces "you aren't going to believe this" and turns over a king.......

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How can the dealer annouce the card? He needs to be reminded on how to deal. Its clear he looked at the card and before turning it up for all to see had time to make his remark. Very very bad.
1 if hes going thru the deck its wrong
2 if he looks at the card and holds it back its wrong.
Dealers must flip the card so all can see at the sametime. Doesn't matter if they are playing or not.