[O Doyle Rules]

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This reply is SUCH POOR TASTE. You have nothing constructive to say and certainly offer NO help.

CEO deserves a little Benefit of a Doubt here. He simply responded to an unfortuante event, explaining how his site would handle the sitation. As a matter of record, he has now committed himself and his site to handling these problems accordingly. I am not saying the Party should award the whole pot to the OP, but I think that having his personal losses refunded would be more than fair.

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I would echo this sentiment. TruePoker CEO is a class act and he runs a class poker site.

You can rely on what he tells you and I believe the larger sites could learn alot from this CEO and his company when it comes to customer service!