Mom\'s cell phone bill
My mother has been on a basic cell phone with Cingular for over 2 years. She recently came out to CA to visit me and also some friends in LA. When she got home she got a cell phone bill for $520 which she can in no way afford.
She thought she was on a national plan and wasnt and got hit with insane roaming and long distance charges. All plans Cingular currently offiers are national coverage from what I can tell. I told her call them and see if they could switch her to the national plan as of last month if she signed a new contract (she is not under contract), she didnt do this but she did talk to them and they offered to take off $175 from the bill and told her she has been on the wrong plan for months.
I told her not to take this and if they wont help her out I would pay the bill and set her up with Verizon. Is this reasonable advice?
|