[mbpoker]

You sent an email to support pointing out a minor error. Support had to thank you and get the error fixed. You are 100% right on this. Instead you got an answer which was not clear and missed your point, at least one part of it. Right again.

Now Stars surely gets thousands of emails each day, and expecting that each one would be answered perfectly is not very reasonable, even from the best support team in the industry. So you could simply reply and re-iterate your point, or forget about it.

Instead you started a thread "PokerStars Support starting to SUCK". That was uncalled for much more than the email you got from support. Admit it.