[QuickLearner]

Please. Pokerstars support doesn't suck. You were sent a response, and that automatically ranks PS above a lot of other sites. Based on that one response you're ready to broad-brush the entire organization. Someone from PS clears it up for you and your response is to criticize everybody who's trying to answer your questions.

I'll loosely paraphrase you: When you act like a jerk and someone politely points it out to you, don't defend your jerk-act, just admit that you've been a jerk and move on.

Enjoy!