another example of mind numbing stupidity...
All the rain up here in the northeast caused a tree in my neighbor's yard to fall, knocking out both of our phone lines.
So I call the phone company today and explain that I have no service at home due to a downed line, and can someone come out to fix it.
No joke, after fully explaining the situation, the service rep actually said this:
"Are you calling from the home phone now?"
I had to hang up on this man.
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