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I am having a difficult time with Paradise Poker.

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That's understandable. Their software might be the worst in the industry.

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My problem for some reason is not being read right by E-Mails to customer service.

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That's understandable. Their support might be the worst in the industry. (But they probably sent you that incorrect response very quickly...)

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I wondering if anyone has a number they used to contact the site instead of E-Mails.

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From what I've read, they adamantly refuse to have phone support, probably because they would actually have to hire someone who not only understands individual English words, but also what they mean when spoken in a certain order.