[BBill]

this might help -
on your desktop: right click mouse and select "properties".
then select "settings"
you should see a "1" and "2" representing your two monitors.
you can put the mouse over either of these, press and hold the left mouse button and move the monitor up or down.
then hit apply.

you should be able to view the area that the IM window is located.
Then put the IM window in a viewable area and close the window, next time it should be there instead of off the screen.

Then you can adjust the monitors for best viewing