My email
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It has come to my attention that you have instituted a change
in the points program where you are only giving .5 points for a $1 raked
hand now. I am not very happy with this change and neither are a lot of
other players
http://forumserver.twoplustwo.com/sh...=1#Post3307346
I have been playing at UB for almost a year now and it was my favorite
site. I havent been playing as much recently because of time issues but I
assure you UB was still my favorite site. So much so I had already emailed
in to increase my table limit from 3 to 4 tables. Its no secret that UB
has some of the slowest clearing bonuses in the industry as it was but I
stuck around not only for a bonus but because I loved the site. Now it seems
that its not worth sticking around for as you seem to be punishing those
of us who like to play on your site regularly. Im positive that this isnt
the only negative message you have recieved based on this recent change.
Please do something about this soon as I would really hate to have to
leave UB
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thier canned reply
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Thank you so much for letting us know about this. We have forwarded your
suggestion to our Marketing Department. We take our clients' opinions
very seriously.
Please let us know if you need any further assistance.
Have a nice day,
Nubia
Customer Services Department
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