[Maddenboy]

Thanks.

But its that "manner she might listen to" part that is the main purpose of this post. I've been trying for over a year, whenever i hear her say the phrase "get my money back."

Maybe there are some female players on here who could suggest a line, example, language, etc., that she would be receptive to. All the technical, cerebral stuff fails miserably. She nods her head knowingly, but her eyes are glazed and i know she is thinking "hurry up and finish so i can log back in and get my money back."