[shayneon]

Email them - I sent this 2 days ago to info.

[ QUOTE ]
Over the past few months I have placed 2 orders for
Party Poker merchandise. I recieved the items that I
ordered the second time in about 2 weeks and I love
them, however I never recieved my first order. It has
now been at least 3 months. I do not remember exactly
what I ordered, but I know there was at least 2 polo
shirts and 2 visors and 2 hats. Could you please
either reship this order, or refund me the Party
Points that were spent for this order. Please look
into this and please refund the 500 or so party points
that I did not get any value for.

[/ QUOTE ]

I was actually taking a shot in the dark at getting some points back to use for qualifiers - but a couple hours later I got a reply saying they were going to reship the order. I like the beach towels, but I will give most of this stuff away.

[ QUOTE ]
Thank you for contacting us.

We are truly apologetic for the delay you are experiencing in receiving
your Party Poker merchandise and in replying to your query.

We have investigating this issue and wish to reorder your merchandise
for you.

Unfortunately the Black polo shirt, size L and white visor you ordered
are no longer available and hence as an alternative we can offer you
the polo shirt in either blue or yellow and the visor in tan or an
additional PartyPoker cap.

Please get back to us with you choice so we can reprocess your order.

Please excuse us for any inconveniences caused, and thank you for your
patience.

With kindest regards

Stewart
Merchandise

[/ QUOTE ]