[StellarWind]

I suggest that you spend five minutes thinking about what a nice life you have.

Then consider what it must be like to answer customer email all day for a Party skin. Consider the great pay, solid benefits, stimulating work environment, and the pride of working for a business that excels in all respects. <Smiley for sarcasm impaired>

Don't be the restaurant patron who abuses an overworked, underpaid waiter because the kitchen ruined your order and the owner doesn't care. Nothing you put in an email is going to touch anyone actually responsible for the problems.

I know you're sorry but I'm sure that your nastygram is just one of thousands at this point. Everyone needs to keep their anger properly directed and not abuse innocent people.