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Old 07-21-2005, 12:17 AM
Joshssj4 Joshssj4 is offline
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Join Date: Mar 2005
Location: Quit Poker
Posts: 365
Default Re: Big problem with CDPoker. Please help if you know anything.

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There online support periodically goes offline. Sometimes you will get halted midway through conversation where they will just stop responding. I'd email support or call them. I've been playing there a while and have not encountered any problems, they have very nice and fast customer support if you use the right methods. Live support there is next to useless, extremely unreliable.

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this is comforting, but what other immediate contact methods are there? they do not answers there phones. do you have this same problem?

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I've never encountered this problem while calling them. I am sure they are either busy or no one is there. It's not like they screen their calls and say, "hey its the guy we just ripped off, he probably wants his money back."
I would send them a few emails labelled urgent and make a few attempts at calling them. If you cannot get in touch, just give up until tomorrow. I think you can have the peace of mind to know if it isn't solved tonight it will be solved tomorrow.
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