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Old 06-30-2005, 07:41 PM
theblitz theblitz is offline
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Join Date: Sep 2004
Posts: 51
Default Problems with Bonus on Empire

I wonder if anyone else has had the same problem I am having with the $100 bonus on Empire.
When I deposited the money instead of giving the bonus as pending it put it in the expired list (hey man you didn't play 1500 raked hands in 2 seconds!).

Anyway, I e-mailed tham and they said they have passed it on to the relevant department.
In the meantime I should still play the games and they would count towards the bonus.
Each day I would e-mail them and they would tell me how many hands I had done and how many I had left to go.

Then, today I played enough hands to pas the 1500 barrier so I e-mailed them again to check.
Haven't heard from them since!

Sound fishy?

In the end I e-mailed them and told them that I am beginning to wonder if I am ever going to get the bonus.
I sent a copy to their Marketing Department. I also sent one to the PR Dept but that one bounced - seems they have a PR problem.

Well, tonight my money leaves Empire and doesn't go back until I get my bonus!
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