[SirArthur]

I've never played Royal Vegas before, however, last year I played alot at TGC (prima skin) for 6 months, & never had a problem withdrawing funds.

Currently, I'm experiencing a problem withdrawing some funds from Betholdem (another Prima skin).
I attempted my first withdrawal, & they're saying I haven't cleared some $30 bonus from the sports book (huh? i never signed up, or dl'ed any sports book stuff) or whatever, & I have to clear it first or cancel it.
I've emailed them three times (over two days), saying just cancel it & give me my money, & they have not/will not respond.

I've played many sites, & never had a problem before, but Betholdem will not return my emails, & no one answers the phone when I call their support number.