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Old 06-17-2005, 05:09 AM
GrekeHaus GrekeHaus is offline
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Join Date: Aug 2004
Location: Zoidberg, for THREE!
Posts: 314
Default Re: I need help with the Eurobet Tourney Summaries...

I don't know what the deal is with these. I've been trying for a couple days to get them. I got this response today:

[ QUOTE ]
we would like to inform you that we do not provide tournament summaries, you can only obtain Hand Histories for cash tables, which are sent to you automatically on request through this internal messagging service.
Thank you.

Kind Regards,

Elsa Eurobet,
Customer Services

[/ QUOTE ]

Now, I just went back and checked my messages at Eurobet and there were like 10 of them there, all from June 10th, so who the hell knows? Reading back on this, it seems like they think I'm actually requesting summaries--not asking why I'm not receiving them.

All I can say is, their customer support staff is total crap and they don't understand the question half the time.
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