[Izenra]

I am asking this to people using "Caisse desjardins" and "Acces D".

I have tried to ask Neteller but they don't really make any dinstinction between Bank and caisse and desjardins does not seem to know about Neteller.

Problems : I am registering for Online Check ( EFT).

1-They ask me my account number ( I guess it is my folio?)


2- The name of the bank( ok its easy here, no problem)



3- They give me the check image and where I must enter the number(on the bottom of checks) of my checks and the couple of weird sign. I copy exactly what I see. But, I get an error : They say my account number does not appear anywhere on the number I put ( which is false, but I think I know why)

: on my check, there is 1 digit after and before my account name ( example : my account number is 12345, on my check it will be 0123[weird sign]345[weird sign]6[weird sign]



4- So, to resolve the problem , I go into the manually input number. The 2 numbers to indify the financial institut is easy, but when I put the number of my account ( the second part on the bottom of my check), do it enter :
a- 12345
or
b-0123456

???

Sorry for the long and very complicated post. If someone from Quebec or using Desjardins has once did this process, please help me.