Hello!
I have become a mail from bigbetpoker.
They apologized for the difficulties, and have deposit 40$ real money on my pokeraccount.
So i have become 103$ to my bankaccount+40$ on my playeraccount.My cashin was 163$ with wiretransfer.
So i have payed 20$ fees, and that is really fair and ok.
They also have deposit 50 Promodollar for all the difficults on my account.
Thats really generously.
Although I think to be able to owe this mainly the assistance of Mary McGuirk, and other user here,but it makes me happy that bigbetpoket was also interested to solve the problem.
Very thanks to Mary McGuirk, Grannymae and all other user they have supports me in my opinion.
Here now the mail from Bigbetpoker
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Good day Wolfgang
Thank you for your e-mail and for choosing
www.bigbetpoker.com
We thank you for bringing this matter to our attention. Please accept our
sincere apologies on this matter. To compensate for this error, we have credited
your account with $40 in Real chips for the cost and have also added $50 in promo
dollars to your account. We are currently making the necessary adjustments to our
webpage at this moment. Your continued support is very important to us. We look
forward seeing you at the tables.
We truly appreciate your comments and your business at "BigBetPoker".
For further questions or comments, please email us at
support@bigbetpoker.com
Thank you for choosing BigBetPoker
Sincerely,
Shawn
Customer Service Representative
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greetings
mausgambler
Ps. I think my english is much better then yesterday, or no ? [img]/forums/images/icons/cool.gif[/img]