[mausgambler]

Hello!
You are absolut right!!
If i know that before, i select a other withdraw method
I have withdraw at the same time on pacifikpoker 300$, and become my money in one week.They write in her cashier under transfer nothing about a fees, but here i have become 300 to my bankaccount,and that 300$ amount i can see on bank voucher and no fees.
At bigbet i withdraw 163$, and on the bank voucher i see that only 113$ standing.
From this my bank have a Fees 5 Euro+6 Euro=11 Euro
Also is standing on the bank voucher a 10$ fees, but i have spoken with my bank, and this is not a fees from my bank, because it is in $, and my bank only charge in Euro.
I think, that this 10$ are the fees from the other bank.
I think this is crazy, if i withdraw 163$, and on the bankpaper you see only 113$, and 10$ fees and 11 Euro fees extra
This is ok, if they transfer 163$, and i pay all the two fees

Here is the email that i have become from Pocerscene
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Welcome to PokerScene. Thank you for joining, though we wish it were for happier reasons.

Weare sending you a copy of the letter we wrote to Big Bet Poker. Leonard is a very fair man, and I would be surprised if this weren't resolved, not only for YOU, but for others!

Please keep reading and RESPOND to anything you wish! What language do you speak?

We read carefully through all we could find on the website, and the cashier withdrawal area, and found absolutely no mention of a fee for a wire transfer...

PokerScene feels very strongly that fees should not be hidden in the find print, and POSTAGE fees are clearly marked.

Are we missing something here? What caused his bank to charge two fees? Where is the $40.00 fee mentioned?

This is the type of thing that can be a public relations NIGHTMARE...Can it be made so the player is not out anything but the expected $11 fee? Can this be marked more clearly, so there will be no confusion in the future?

Sincerely,

Mary McGuirk
602/495-1632
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